The analysis of the relationship among perceived electronic service quality total service quality and total satisfaction in Banking sector


KAYABAŞI A., ÇELİK B., Alper B.

International Journal of Human Sciences, vol.10, no.2, 2013 (Peer-Reviewed Journal)

  • Publication Type: Article / Article
  • Volume: 10 Issue: 2
  • Publication Date: 2013
  • Journal Name: International Journal of Human Sciences