The Mediating Role of Quality of Work Life (QWL) in the Impact of Lean Leadership (LL) on Organizational Commitment (OC): A Study on Healthcare Workers


Tosun H., ŞAHİN G.

Revista de Cercetare si Interventie Sociala, vol.93, pp.83-104, 2026 (Scopus)

  • Publication Type: Article / Article
  • Volume: 93
  • Publication Date: 2026
  • Doi Number: 10.33788/rcis.93.5
  • Journal Name: Revista de Cercetare si Interventie Sociala
  • Journal Indexes: Scopus, Central & Eastern European Academic Source (CEEAS), DIALNET, East & Central Europe Database (ProQuest), Social Science Premium Collection (ProQuest), Sociology Database (ProQuest), Sociology Source Ultimate (EBSCO)
  • Page Numbers: pp.83-104
  • Keywords: healthcare workers, Lean leadership, mediation analysis, organizational commitment, quality of work life
  • Kütahya Health Sciences University Affiliated: Yes

Abstract

This study seeks to answer the question of whether quality of work life plays a mediating role in the effect of lean leadership on organizational commitment among healthcare workers. The study was conducted on 703 healthcare professionals working in private and public hospitals in Türkiye. Using an online survey method, primary data was collected by way of Google Forms. Exploratory factor analysis, confirmatory factor analysis, and reliability and normality tests were conducted for the LL, OC, and QWL scales. Spearman correlation and mediation analyses were then performed to calculate the direction and degree of the relationships between the variables. When the reliability and validity assumptions for the scales were met, the results from the correlation analysis support positive and moderately important relationships between LL and OC, LL and QWL, and OC and QWL. The mediation analysis results reveal that LL affected QWL by approximately 0.60, LL affected OC by approximately 0.20, and QWL affected OC by approximately 0.56. Furthermore, the mediating role of QWL in the impact of LL perception on OC was found as approximately 0.33.