The Impact of Syrian Immigrant Patients on Health Service Delivery: The Case of Istanbul


Sağlık ve Hemşirelik Yönetimi Dergisi, vol.8, no.3, pp.314-320, 2021 (Peer-Reviewed Journal)


Aim: The study investigates service delivery impacts to Syrian patients on the Turkish health

care system.

Method: The study was carried out in a retrospective and used the cross-sectional descriptive

design using the data of Syrian patients served in public and private health institutions

throughout Istanbul in 2018.

Results: Healthcare services were provided to 1,419,069 Syrian patients in health institutions

in Istanbul in 2018. This number constitutes 1.43% of general patient admissions. While the

ratio of Syrian patients to outpatient clinic admissions was 1.05%, the rate for emergency

services admissions was 2.82%. In addition, the rate of Syrian patients in general admissions

was 1.43%, while the rate among inpatients was 6.10%.

Conclusion: Turkey, despite having a health workforce and technical possibilities (numbers

of hospital beds, MR and CT devices) to have less opportunities from OECD countries, which

also share these resources with Syrian patients. Turkey offers health services to a substantial

amount of Syrian patients. Immigrant Syrian patients constitute 1.43% of general admissions to

hospitals. It is thought that this small health service burden will not adversely affect the delivery

of health services.